{"id":12237,"date":"2023-09-20T17:53:17","date_gmt":"2023-09-20T15:53:17","guid":{"rendered":"https:\/\/laval-virtual.com\/faq\/"},"modified":"2026-03-05T17:54:00","modified_gmt":"2026-03-05T16:54:00","slug":"faq","status":"publish","type":"page","link":"https:\/\/laval-virtual.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<section class=\"banner alignfull \" style=\"background-image: url(https:\/\/laval-virtual.com\/wp-content\/uploads\/2023\/06\/L8A6767-BD.jpg)\">>\n        <div class=\"container\">\n        <div class=\"content\">\n            <h1>\n                Frequently asked questions            <\/h1>\n                        <p>\n                Any questions? We tell you all about it here! General information, program, ticketing&#8230;            <\/p>\n                            <a href=\"https:\/\/laval-virtual.com\/qui-sommes-nous\/\" target=\"\" class=\"btn btn--gradient\">\n                    About Laval Virtual                <\/a>\n                                <\/div>\n    <\/div>\n<\/section>\n\n\n<div style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading has-custom-rose-color has-text-color has-link-color wp-elements-ad936dc93645c2a01169a6a00f53ff58\"><strong>GENERAL INFORMATION<\/strong><\/h3>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1770799060247\"><strong class=\"schema-faq-question\">I received an email offering me a list of participants at Laval Virtual. Is this normal?<\/strong> <p class=\"schema-faq-answer\">Laval Virtual does not sell any visitor or exhibitor databases. Any email offering such data is fraudulent. Please report suspicious messages to us directly.  <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695223793880\"><strong class=\"schema-faq-question\">I need a letter of invitation to apply for a visa and organize my visit. How do I go about it?<\/strong> <p class=\"schema-faq-answer\"><em>If you have any queries about visa facilitation, please contact us at the following e-mail address: <\/em><a href=\"mailto:lguesne@laval-virtual.org\"><em>lguesne@laval-virtual.org<\/em><\/a><em> <\/em><br><br><em>The elements to be communicated are as follows:  <\/em><br><strong>&#8211;<\/strong> <em>First &amp; last name<\/em><br><em>&#8211; <strong>Company<\/strong> <\/em><br><em>&#8211; <strong>Dates of<\/strong> stay<\/em><br><em>&#8211; <strong>Copy<\/strong> of passport<\/em><br><em>&#8211; Passport <strong>number<\/strong> <\/em><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695223713964\"><strong class=\"schema-faq-question\">What information is transmitted to people who scan my badge?<\/strong> <p class=\"schema-faq-answer\"><em>When someone scans your badge, they will have access to the following information:  <\/em><br><strong>&#8211;<\/strong> <em>First &amp; last name<\/em><br><strong>&#8211;<\/strong> <em>E-mail<\/em><br><strong>&#8211;<\/strong> <em>Job title and level<\/em><br><strong>&#8211;<\/strong> <em>Company<\/em><br><strong>&#8211;<\/strong> <em>Company sector<\/em><br><strong>&#8211;<\/strong> <em>Countries<\/em><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695223655979\"><strong class=\"schema-faq-question\">Why use the Laval Virtual mobile application?<\/strong> <p class=\"schema-faq-answer\"><em>The Laval Virtual mobile application will soon be available on Android and iOS. It can be downloaded from Google Play or the App Store by searching for \u2018Laval Virtual 2026\u2019. <br><br>The application gives you access to the show program and the list of participants (exhibitors, speakers, visitors&#8230;). A badge scan is also available to help you expand your network and create new contacts.<\/em><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695223637846\"><strong class=\"schema-faq-question\">Where can I stay during the show?<\/strong> <p class=\"schema-faq-answer\"><em>Several accommodations can be considered to stay in the city of Laval: hotels, <\/em><a href=\"https:\/\/www.airbnb.fr\/s\/Laval--France\/homes?tab_id=home_tab&amp;refinement_paths%5B%5D=%2Fhomes&amp;flexible_trip_lengths%5B%5D=one_week&amp;price_filter_input_type=0&amp;price_filter_num_nights=4&amp;date_picker_type=calendar&amp;source=structured_search_input_header&amp;search_type=user_map_move&amp;query=Laval%2C%20France&amp;place_id=ChIJwWtZ_On9CEgR4BYNHlI3DQQ&amp;monthly_start_date=2023-07-01&amp;monthly_length=3&amp;channel=EXPLORE&amp;checkin=2024-04-09&amp;checkout=2024-04-13&amp;ne_lat=48.112711658689776&amp;ne_lng=-0.704759777716589&amp;sw_lat=48.02541735869127&amp;sw_lng=-0.8244077574529172&amp;zoom=13&amp;zoom_level=13&amp;search_by_map=true\"><em>Airbnb<\/em><\/a><em>hotels, g\u00eetes&#8230; From the most authentic to the most unusual, make your choice: g\u00eete on the banks of a river, chambre d&#8217;h\u00f4tes in a mill, hotel in a character residence&#8230; <\/em> <br><br><a href=\"https:\/\/www.laval-tourisme.com\/votre-sejour\/ou-dormir\"><em>Laval Tourist Office<\/em><\/a><em>  is available to help you in your search. You can contact them on +33 (0)2 43 49 46 46<\/em>.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695223535513\"><strong class=\"schema-faq-question\">Can we eat on site?<\/strong> <p class=\"schema-faq-answer\"><em>For security reasons, you will not be able to bring food or drinks on site. A security check will be carried out at the Espace Mayenne entrance. <br><br>During the event, you&#8217;ll be able to enjoy lunch directly on site. Catering will be available in the indoor &#8220;Lounges&#8221;, and food-trucks will be available outside.<br><br>Exhibitors will also be able to make lunch reservations by contacting the telephone numbers provided during the show.<\/em><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695223516671\"><strong class=\"schema-faq-question\">Is the event accessible to PRMs?<\/strong> <p class=\"schema-faq-answer\"><em>Laval Virtual is fully accessible to people with reduced mobility (parking spaces, elevators, etc.). If you have more specific questions on this subject, please contact us at the following address:  <\/em><a href=\"mailto:contact@laval-virtual.org\"><em>contact@laval-virtual.org<\/em><\/a><em> <\/em><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695223471678\"><strong class=\"schema-faq-question\">How to get to the event<\/strong> <p class=\"schema-faq-answer\"><em>The Laval Virtual trade show takes place at<\/em><a href=\"https:\/\/www.google.com\/maps?ll=48.082001,-0.791764&amp;z=16&amp;t=m&amp;hl=fr&amp;gl=FR&amp;mapclient=embed&amp;cid=2535148738632958102\"><em>Espace Mayenne<\/em><\/a><em>one of the major event venues in Western France.<\/em><br><em>The address is :  <\/em><br><br><strong>&#8211;<\/strong> <em>Espace Mayenne<\/em><br><em>&#8211; <strong>2<\/strong> rue Jos\u00e9phine Baker<\/em><br><em>&#8211; <strong>53000<\/strong> LAVAL &#8211; FRANCE<\/em><br><br><em>For more information on how to get to Laval by train, bus, car or plane, go to <\/em><a href=\"https:\/\/laval-virtual.com\/en\/prepare-your-visit\/\"><em>this page<\/em><\/a><em>.<\/em><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695222697799\"><strong class=\"schema-faq-question\">What are the dates and opening hours of Laval Virtual?<\/strong> <p class=\"schema-faq-answer\"><em>The 28th edition of Laval Virtual will be held from Wednesday 8 April to Friday 10 April 2026.<br>Here are the event&#8217;s opening hours:<br><br>\u2022 Wednesday 8 April: from 10:00 am to 6:00 pm<br>\u2022 Thursday 9 April: 9:00 a.m. to 6:30 p.m.<br>\u2022 Friday 10 April: 9:00 a.m. to 4:00 p.m.<br><br>Exhibitors can access the exhibition from Monday to Friday: from 8:00 a.m., access is possible via the main entrance.<\/em><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1772722339692\"><strong class=\"schema-faq-question\">Can I get a discount on my airfare?<\/strong> <p class=\"schema-faq-answer\">Yes! You can benefit from a discount on all Air France and KLM flights (up to 10% off international routes, only when flying to Paris Charles de Gaulle Airport).<br>Event: Laval Virtual<br>Event code: GME51040AF<br>Terms: Valid for outbound travel between April 1 and April 10, 2026, and return travel between April 8 and April 17, 2026, on the Air France and KLM websites that accept payments in euros. \u2708\ufe0f <br><br>3 steps to benefit from this special discount<br>1\ufe0f\u20e3 During your booking<br>When asked whether you are traveling for business, select YES and enter MICE as the contract name.<br>This will allow you to benefit from certain advantages of the Air France-KLM Corporate Recognition program, associated with the Global Meetings &amp; Events offer.<br>2\ufe0f\u20e3 After entering your personal details<br>Click \u201cReview your trip details, choose your payment method\u201d at the bottom of the page.<br>In the field \u201cEnter a voucher number or discount code\u201d, enter the code: GME51040AF.<br>3\ufe0f\u20e3 Apply the discount<br>Click \u201cApply\u201d. If the conditions are met, the discount will automatically be applied to your booking.<\/p> <\/div> <\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading has-custom-rose-color has-text-color has-link-color wp-elements-f15fe78778c4a446eadd821f8bde480d\"><strong>THE PROGRAM<\/strong><\/h3>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1695224150769\"><strong class=\"schema-faq-question\">Will conferences be available online?<\/strong> <p class=\"schema-faq-answer\"><em>Conferences are not available online.<\/em><br><em>Neither during the event (live) nor afterwards (replay).<\/em><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695223979734\"><strong class=\"schema-faq-question\">When are the various parties held: LV Party, Awards&#8230;?<\/strong> <p class=\"schema-faq-answer\"><em>Two major evening events are organized during the Laval Virtual show.<br><br>The first is the <a href=\"https:\/\/laval-virtual.com\/en\/laval-virtual-party\/\">LV Party<\/a>. The Laval Virtual Party will take place on the evening of the first day of the exhibition, Wednesday 8 April 2026. Open to Full Pass holders and Discovery Pass holders who have opted for the \u2018Social Events\u2019 option, the evening will begin at 7pm and end at 11pm. <br><br>The following day, Thursday 9 April 2026, the <a href=\"https:\/\/laval-virtual.com\/assistez-au-lv-awards\/\">LV Awards<\/a> ceremony will take place. This event is also open to Full Pass and Discovery Pass holders who have opted for the \u2018Social Events\u2019 option, and will be held in the conference room at <a href=\"https:\/\/www.google.com\/maps?ll=48.082001,-0.791764&amp;z=16&amp;t=m&amp;hl=fr&amp;gl=FR&amp;mapclient=embed&amp;cid=2535148738632958102\">Espace Mayenne<\/a> from 7pm to 8.30pm.  The evening continues with cocktails until 22:00.<br><br>______<br><br>A <a href=\"#\">networking dinner<\/a> will also be held prior to Laval Virtual. Organized by Laval Mayenne Technopole (LMT), this event is a good introduction to the show and will enable you to meet professionals from the VR\/AR sector.<\/em><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695223929011\"><strong class=\"schema-faq-question\">What is the 3-day program?<\/strong> <p class=\"schema-faq-answer\"><em>The detailed programme for the 28th edition of the Laval Virtual exhibition is available on <a href=\"https:\/\/laval-virtual.com\/en\/schedule\/\">this page<\/a>.<br>It is regularly updated with the latest news.<\/em><\/p> <\/div> <\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading has-custom-rose-color has-text-color has-link-color wp-elements-45889be5df6bb76dfc33ec748064c1dd\"><strong>TICKETING<\/strong><\/h3>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1695224575101\"><strong class=\"schema-faq-question\">I have a problem with the ticketing service. What should I do?<\/strong> <p class=\"schema-faq-answer\"><em>If you have any questions about ticketing, please contact us at the following address: <\/em><a href=\"mailto:spoupard@laval-virtual.org\"><em>spoupard@laval-virtual.org<\/em><\/a><em>.<\/em><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695224528672\"><strong class=\"schema-faq-question\">How do I request a quote?<\/strong> <p class=\"schema-faq-answer\"><em>To request a quote, follow <a href=\"#\" target=\"_blank\" rel=\"noreferrer noopener\">this link<\/a>.<\/em><br><em>At the end of your order, you&#8217;ll be able to request a quote, which you&#8217;ll automatically receive at your e-mail address.<\/em><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695224468924\"><strong class=\"schema-faq-question\">How do I apply for press accreditation?<\/strong> <p class=\"schema-faq-answer\"><em>To request press accreditation, follow <a href=\"https:\/\/laval.digifactory.fr\/laval-virtual-2026\/press\/accreditation-presse\" target=\"_blank\" rel=\"noreferrer noopener\">this link<\/a>.<\/em><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695224436782\"><strong class=\"schema-faq-question\">What are the conditions of access to the event?<\/strong> <p class=\"schema-faq-answer\"><em>To enter the event, please have your badge ready. It&#8217;s best to print it out in advance to save time at the entrance.<\/em><br><br><em>Passes are personal, so you may be asked to show proof of identity.<\/em><br><br><em>You can also buy a ticket directly on site.<\/em><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695224419310\"><strong class=\"schema-faq-question\">I have a coupon code, how can I use it?<\/strong> <p class=\"schema-faq-answer\"><em>Enter the promo code at checkout (just before paying for your order).<\/em><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695224300105\"><strong class=\"schema-faq-question\">What are the different passes for access to the event?<\/strong> <p class=\"schema-faq-answer\"><em>A total of 3 passes are available at the ticket office. These passes grant you access to the exhibition hall during the 3 days of the exhibition.<br>No day passes are available.<br><br>&#8211; <strong>Full<\/strong> Pass: unlimited access to the show. Discover the exhibition, conferences, tech talks, doctoral seminars, and take part in the LV Party and LV Awards ceremony.<br><br><strong>\u2022<\/strong> Discovery Pass: Discover the exhibition. Option to add a \u2018Sessions\u2019 pass giving you access to conferences, tech talks and doctoral seminars. A second option is also available: the \u2018Social Event\u2019 pass, giving you access to evening events (LV Party + Awards Ceremony).  <br><br><strong>\u2022<\/strong> Student Pass: access to the exhibition. Option to add a \u2018Sessions\u2019 pass giving you access to conferences, tech talks and doctoral seminars.  The Student Pass is exclusively reserved for students with at least 3 years of higher education, and proof (student card) will be required at the entrance to the show.<br><br>You can find all the information you need on the <a href=\"https:\/\/laval-virtual.com\/en\/ticketing\/\">ticketing<\/a> page.<\/em><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695224595621\"><strong class=\"schema-faq-question\">Can a Pass be exchanged and\/or refunded?<\/strong> <p class=\"schema-faq-answer\"><em>Unfortunately, refunds or exchanges of Passes are not possible.<\/em><br><em>The sale of badges is final after payment. <\/em><br><br><em>For further information, please consult our general terms and conditions of sale <a href=\"https:\/\/laval-virtual.com\/wp-content\/uploads\/2023\/09\/CGV-Billetterie-2024-ENG.docx-2.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/em><\/p> <\/div> <\/div>\n<\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignwide is-style-default\" style=\"border-radius:39px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50);min-height:266px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"1080\" class=\"wp-block-cover__image-background wp-image-32746\" alt=\"\" src=\"https:\/\/laval-virtual.com\/wp-content\/uploads\/2025\/05\/2BS-HALL-A-B-SUITE3-12-18.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/laval-virtual.com\/wp-content\/uploads\/2025\/05\/2BS-HALL-A-B-SUITE3-12-18.jpg 1440w, https:\/\/laval-virtual.com\/wp-content\/uploads\/2025\/05\/2BS-HALL-A-B-SUITE3-12-18-300x225.jpg 300w, https:\/\/laval-virtual.com\/wp-content\/uploads\/2025\/05\/2BS-HALL-A-B-SUITE3-12-18-1024x768.jpg 1024w, https:\/\/laval-virtual.com\/wp-content\/uploads\/2025\/05\/2BS-HALL-A-B-SUITE3-12-18-768x576.jpg 768w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-70 has-background-dim wp-block-cover__gradient-background has-background-gradient has-vivid-cyan-blue-to-vivid-purple-gradient-background\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-x-large-font-size\"><strong><strong>Do you have another question?<\/strong><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-bb659de6 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-button button-blanc\"><a class=\"wp-block-button__link has-contrast-color has-base-background-color has-text-color has-background has-border-color has-base-border-color has-custom-font-size wp-element-button\" href=\"https:\/\/laval-virtual.com\/en\/contact\/\" style=\"border-width:2px;border-radius:100px;font-size:16px;font-style:normal;font-weight:700\">Contact us!<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>GENERAL INFORMATION THE PROGRAM TICKETING<\/p>\n","protected":false},"author":6,"featured_media":10981,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-12237","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":{"yes":"no"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Laval Virtual<\/title>\n<meta name=\"description\" content=\"Any questions? 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Check out our frequently asked questions: we've got it all right here! General information, program, ticketing...\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#breadcrumb\"},\"mainEntity\":[{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1770799060247\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223793880\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223713964\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223655979\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223637846\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223535513\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223516671\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223471678\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695222697799\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1772722339692\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224150769\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223979734\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223929011\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224575101\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224528672\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224468924\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224436782\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224419310\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224300105\"},{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224595621\"}],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#primaryimage\",\"url\":\"https:\\\/\\\/laval-virtual.com\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/L8A6324-BD.jpg\",\"contentUrl\":\"https:\\\/\\\/laval-virtual.com\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/L8A6324-BD.jpg\",\"width\":800,\"height\":533,\"caption\":\"Visites guid\u00e9es LV2023\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/laval-virtual-2026\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/#website\",\"url\":\"https:\\\/\\\/laval-virtual.com\\\/\",\"name\":\"Laval Virtual\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/laval-virtual.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/#organization\",\"name\":\"Laval Virtual\",\"url\":\"https:\\\/\\\/laval-virtual.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/laval-virtual.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/Icone-Site.png\",\"contentUrl\":\"https:\\\/\\\/laval-virtual.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/Icone-Site.png\",\"width\":512,\"height\":512,\"caption\":\"Laval Virtual\"},\"image\":{\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/laval-virtual\\\/?viewAsMember=true\"]},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1770799060247\",\"position\":1,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1770799060247\",\"name\":\"I received an email offering me a list of participants at Laval Virtual. Is this normal?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Laval Virtual does not sell any visitor or exhibitor databases. Any email offering such data is fraudulent. Please report suspicious messages to us directly.  \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223793880\",\"position\":2,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223793880\",\"name\":\"I need a letter of invitation to apply for a visa and organize my visit. How do I go about it?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>If you have any queries about visa facilitation, please contact us at the following e-mail address: <\\\/em><a href=\\\"mailto:lguesne@laval-virtual.org\\\"><em>lguesne@laval-virtual.org<\\\/em><\\\/a><em> <\\\/em><br><br><em>The elements to be communicated are as follows:  <\\\/em><br><strong>-<\\\/strong> <em>First &amp; last name<\\\/em><br><em>- <strong>Company<\\\/strong> <\\\/em><br><em>- <strong>Dates of<\\\/strong> stay<\\\/em><br><em>- <strong>Copy<\\\/strong> of passport<\\\/em><br><em>- Passport <strong>number<\\\/strong> <\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223713964\",\"position\":3,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223713964\",\"name\":\"What information is transmitted to people who scan my badge?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>When someone scans your badge, they will have access to the following information:  <\\\/em><br><strong>-<\\\/strong> <em>First &amp; last name<\\\/em><br><strong>-<\\\/strong> <em>E-mail<\\\/em><br><strong>-<\\\/strong> <em>Job title and level<\\\/em><br><strong>-<\\\/strong> <em>Company<\\\/em><br><strong>-<\\\/strong> <em>Company sector<\\\/em><br><strong>-<\\\/strong> <em>Countries<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223655979\",\"position\":4,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223655979\",\"name\":\"Why use the Laval Virtual mobile application?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>The Laval Virtual mobile application will soon be available on Android and iOS. It can be downloaded from Google Play or the App Store by searching for \u2018Laval Virtual 2026\u2019. <br><br>The application gives you access to the show program and the list of participants (exhibitors, speakers, visitors...). A badge scan is also available to help you expand your network and create new contacts.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223637846\",\"position\":5,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223637846\",\"name\":\"Where can I stay during the show?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>Several accommodations can be considered to stay in the city of Laval: hotels, <\\\/em><a href=\\\"https:\\\/\\\/www.airbnb.fr\\\/s\\\/Laval--France\\\/homes?tab_id=home_tab&amp;refinement_paths%5B%5D=%2Fhomes&amp;flexible_trip_lengths%5B%5D=one_week&amp;price_filter_input_type=0&amp;price_filter_num_nights=4&amp;date_picker_type=calendar&amp;source=structured_search_input_header&amp;search_type=user_map_move&amp;query=Laval%2C%20France&amp;place_id=ChIJwWtZ_On9CEgR4BYNHlI3DQQ&amp;monthly_start_date=2023-07-01&amp;monthly_length=3&amp;channel=EXPLORE&amp;checkin=2024-04-09&amp;checkout=2024-04-13&amp;ne_lat=48.112711658689776&amp;ne_lng=-0.704759777716589&amp;sw_lat=48.02541735869127&amp;sw_lng=-0.8244077574529172&amp;zoom=13&amp;zoom_level=13&amp;search_by_map=true\\\"><em>Airbnb<\\\/em><\\\/a><em>hotels, g\u00eetes... From the most authentic to the most unusual, make your choice: g\u00eete on the banks of a river, chambre d'h\u00f4tes in a mill, hotel in a character residence... <\\\/em> <br><br><a href=\\\"https:\\\/\\\/www.laval-tourisme.com\\\/votre-sejour\\\/ou-dormir\\\"><em>Laval Tourist Office<\\\/em><\\\/a><em>  is available to help you in your search. You can contact them on +33 (0)2 43 49 46 46<\\\/em>.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223535513\",\"position\":6,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223535513\",\"name\":\"Can we eat on site?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>For security reasons, you will not be able to bring food or drinks on site. A security check will be carried out at the Espace Mayenne entrance. <br><br>During the event, you'll be able to enjoy lunch directly on site. Catering will be available in the indoor \\\"Lounges\\\", and food-trucks will be available outside.<br><br>Exhibitors will also be able to make lunch reservations by contacting the telephone numbers provided during the show.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223516671\",\"position\":7,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223516671\",\"name\":\"Is the event accessible to PRMs?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>Laval Virtual is fully accessible to people with reduced mobility (parking spaces, elevators, etc.). If you have more specific questions on this subject, please contact us at the following address:  <\\\/em><a href=\\\"mailto:contact@laval-virtual.org\\\"><em>contact@laval-virtual.org<\\\/em><\\\/a><em> <\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223471678\",\"position\":8,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223471678\",\"name\":\"How to get to the event\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>The Laval Virtual trade show takes place at<\\\/em><a href=\\\"https:\\\/\\\/www.google.com\\\/maps?ll=48.082001,-0.791764&amp;z=16&amp;t=m&amp;hl=fr&amp;gl=FR&amp;mapclient=embed&amp;cid=2535148738632958102\\\"><em>Espace Mayenne<\\\/em><\\\/a><em>one of the major event venues in Western France.<\\\/em><br><em>The address is :  <\\\/em><br><br><strong>-<\\\/strong> <em>Espace Mayenne<\\\/em><br><em>- <strong>2<\\\/strong> rue Jos\u00e9phine Baker<\\\/em><br><em>- <strong>53000<\\\/strong> LAVAL - FRANCE<\\\/em><br><br><em>For more information on how to get to Laval by train, bus, car or plane, go to <\\\/em><a href=\\\"https:\\\/\\\/laval-virtual.com\\\/en\\\/prepare-your-visit\\\/\\\"><em>this page<\\\/em><\\\/a><em>.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695222697799\",\"position\":9,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695222697799\",\"name\":\"What are the dates and opening hours of Laval Virtual?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>The 28th edition of Laval Virtual will be held from Wednesday 8 April to Friday 10 April 2026.<br>Here are the event's opening hours:<br><br>\u2022 Wednesday 8 April: from 10:00 am to 6:00 pm<br>\u2022 Thursday 9 April: 9:00 a.m. to 6:30 p.m.<br>\u2022 Friday 10 April: 9:00 a.m. to 4:00 p.m.<br><br>Exhibitors can access the exhibition from Monday to Friday: from 8:00 a.m., access is possible via the main entrance.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1772722339692\",\"position\":10,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1772722339692\",\"name\":\"Can I get a discount on my airfare?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes! You can benefit from a discount on all Air France and KLM flights (up to 10% off international routes, only when flying to Paris Charles de Gaulle Airport).<br>Event: Laval Virtual<br>Event code: GME51040AF<br>Terms: Valid for outbound travel between April 1 and April 10, 2026, and return travel between April 8 and April 17, 2026, on the Air France and KLM websites that accept payments in euros. \u2708\ufe0f <br><br>3 steps to benefit from this special discount<br>1\ufe0f\u20e3 During your booking<br>When asked whether you are traveling for business, select YES and enter MICE as the contract name.<br>This will allow you to benefit from certain advantages of the Air France-KLM Corporate Recognition program, associated with the Global Meetings &amp; Events offer.<br>2\ufe0f\u20e3 After entering your personal details<br>Click \u201cReview your trip details, choose your payment method\u201d at the bottom of the page.<br>In the field \u201cEnter a voucher number or discount code\u201d, enter the code: GME51040AF.<br>3\ufe0f\u20e3 Apply the discount<br>Click \u201cApply\u201d. If the conditions are met, the discount will automatically be applied to your booking.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224150769\",\"position\":11,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224150769\",\"name\":\"Will conferences be available online?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>Conferences are not available online.<\\\/em><br><em>Neither during the event (live) nor afterwards (replay).<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223979734\",\"position\":12,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223979734\",\"name\":\"When are the various parties held: LV Party, Awards...?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>Two major evening events are organized during the Laval Virtual show.<br><br>The first is the <a href=\\\"https:\\\/\\\/laval-virtual.com\\\/en\\\/laval-virtual-party\\\/\\\">LV Party<\\\/a>. The Laval Virtual Party will take place on the evening of the first day of the exhibition, Wednesday 8 April 2026. Open to Full Pass holders and Discovery Pass holders who have opted for the \u2018Social Events\u2019 option, the evening will begin at 7pm and end at 11pm. <br><br>The following day, Thursday 9 April 2026, the <a href=\\\"https:\\\/\\\/laval-virtual.com\\\/assistez-au-lv-awards\\\/\\\">LV Awards<\\\/a> ceremony will take place. This event is also open to Full Pass and Discovery Pass holders who have opted for the \u2018Social Events\u2019 option, and will be held in the conference room at <a href=\\\"https:\\\/\\\/www.google.com\\\/maps?ll=48.082001,-0.791764&amp;z=16&amp;t=m&amp;hl=fr&amp;gl=FR&amp;mapclient=embed&amp;cid=2535148738632958102\\\">Espace Mayenne<\\\/a> from 7pm to 8.30pm.  The evening continues with cocktails until 22:00.<br><br>______<br><br>A <a href=\\\"#\\\">networking dinner<\\\/a> will also be held prior to Laval Virtual. Organized by Laval Mayenne Technopole (LMT), this event is a good introduction to the show and will enable you to meet professionals from the VR\\\/AR sector.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223929011\",\"position\":13,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223929011\",\"name\":\"What is the 3-day program?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>The detailed programme for the 28th edition of the Laval Virtual exhibition is available on <a href=\\\"https:\\\/\\\/laval-virtual.com\\\/en\\\/schedule\\\/\\\">this page<\\\/a>.<br>It is regularly updated with the latest news.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224575101\",\"position\":14,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224575101\",\"name\":\"I have a problem with the ticketing service. What should I do?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>If you have any questions about ticketing, please contact us at the following address: <\\\/em><a href=\\\"mailto:spoupard@laval-virtual.org\\\"><em>spoupard@laval-virtual.org<\\\/em><\\\/a><em>.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224528672\",\"position\":15,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224528672\",\"name\":\"How do I request a quote?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>To request a quote, follow <a href=\\\"#\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">this link<\\\/a>.<\\\/em><br><em>At the end of your order, you'll be able to request a quote, which you'll automatically receive at your e-mail address.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224468924\",\"position\":16,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224468924\",\"name\":\"How do I apply for press accreditation?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>To request press accreditation, follow <a href=\\\"https:\\\/\\\/laval.digifactory.fr\\\/laval-virtual-2026\\\/press\\\/accreditation-presse\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">this link<\\\/a>.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224436782\",\"position\":17,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224436782\",\"name\":\"What are the conditions of access to the event?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>To enter the event, please have your badge ready. It's best to print it out in advance to save time at the entrance.<\\\/em><br><br><em>Passes are personal, so you may be asked to show proof of identity.<\\\/em><br><br><em>You can also buy a ticket directly on site.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224419310\",\"position\":18,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224419310\",\"name\":\"I have a coupon code, how can I use it?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>Enter the promo code at checkout (just before paying for your order).<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224300105\",\"position\":19,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224300105\",\"name\":\"What are the different passes for access to the event?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>A total of 3 passes are available at the ticket office. These passes grant you access to the exhibition hall during the 3 days of the exhibition.<br>No day passes are available.<br><br>- <strong>Full<\\\/strong> Pass: unlimited access to the show. Discover the exhibition, conferences, tech talks, doctoral seminars, and take part in the LV Party and LV Awards ceremony.<br><br><strong>\u2022<\\\/strong> Discovery Pass: Discover the exhibition. Option to add a \u2018Sessions\u2019 pass giving you access to conferences, tech talks and doctoral seminars. A second option is also available: the \u2018Social Event\u2019 pass, giving you access to evening events (LV Party + Awards Ceremony).  <br><br><strong>\u2022<\\\/strong> Student Pass: access to the exhibition. Option to add a \u2018Sessions\u2019 pass giving you access to conferences, tech talks and doctoral seminars.  The Student Pass is exclusively reserved for students with at least 3 years of higher education, and proof (student card) will be required at the entrance to the show.<br><br>You can find all the information you need on the <a href=\\\"https:\\\/\\\/laval-virtual.com\\\/en\\\/ticketing\\\/\\\">ticketing<\\\/a> page.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224595621\",\"position\":20,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224595621\",\"name\":\"Can a Pass be exchanged and\\\/or refunded?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>Unfortunately, refunds or exchanges of Passes are not possible.<\\\/em><br><em>The sale of badges is final after payment. <\\\/em><br><br><em>For further information, please consult our general terms and conditions of sale <a href=\\\"https:\\\/\\\/laval-virtual.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/CGV-Billetterie-2024-ENG.docx-2.pdf\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">here<\\\/a>.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Laval Virtual","description":"Any questions? Check out our frequently asked questions: we've got it all right here! General information, program, ticketing...","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/laval-virtual.com\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - Laval Virtual","og_description":"Any questions? Check out our frequently asked questions: we've got it all right here! 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Is this normal?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Laval Virtual does not sell any visitor or exhibitor databases. Any email offering such data is fraudulent. Please report suspicious messages to us directly.  ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223793880","position":2,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223793880","name":"I need a letter of invitation to apply for a visa and organize my visit. How do I go about it?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>If you have any queries about visa facilitation, please contact us at the following e-mail address: <\/em><a href=\"mailto:lguesne@laval-virtual.org\"><em>lguesne@laval-virtual.org<\/em><\/a><em> <\/em><br><br><em>The elements to be communicated are as follows:  <\/em><br><strong>-<\/strong> <em>First &amp; last name<\/em><br><em>- <strong>Company<\/strong> <\/em><br><em>- <strong>Dates of<\/strong> stay<\/em><br><em>- <strong>Copy<\/strong> of passport<\/em><br><em>- Passport <strong>number<\/strong> <\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223713964","position":3,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223713964","name":"What information is transmitted to people who scan my badge?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>When someone scans your badge, they will have access to the following information:  <\/em><br><strong>-<\/strong> <em>First &amp; last name<\/em><br><strong>-<\/strong> <em>E-mail<\/em><br><strong>-<\/strong> <em>Job title and level<\/em><br><strong>-<\/strong> <em>Company<\/em><br><strong>-<\/strong> <em>Company sector<\/em><br><strong>-<\/strong> <em>Countries<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223655979","position":4,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223655979","name":"Why use the Laval Virtual mobile application?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>The Laval Virtual mobile application will soon be available on Android and iOS. It can be downloaded from Google Play or the App Store by searching for \u2018Laval Virtual 2026\u2019. <br><br>The application gives you access to the show program and the list of participants (exhibitors, speakers, visitors...). A badge scan is also available to help you expand your network and create new contacts.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223637846","position":5,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223637846","name":"Where can I stay during the show?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>Several accommodations can be considered to stay in the city of Laval: hotels, <\/em><a href=\"https:\/\/www.airbnb.fr\/s\/Laval--France\/homes?tab_id=home_tab&amp;refinement_paths%5B%5D=%2Fhomes&amp;flexible_trip_lengths%5B%5D=one_week&amp;price_filter_input_type=0&amp;price_filter_num_nights=4&amp;date_picker_type=calendar&amp;source=structured_search_input_header&amp;search_type=user_map_move&amp;query=Laval%2C%20France&amp;place_id=ChIJwWtZ_On9CEgR4BYNHlI3DQQ&amp;monthly_start_date=2023-07-01&amp;monthly_length=3&amp;channel=EXPLORE&amp;checkin=2024-04-09&amp;checkout=2024-04-13&amp;ne_lat=48.112711658689776&amp;ne_lng=-0.704759777716589&amp;sw_lat=48.02541735869127&amp;sw_lng=-0.8244077574529172&amp;zoom=13&amp;zoom_level=13&amp;search_by_map=true\"><em>Airbnb<\/em><\/a><em>hotels, g\u00eetes... From the most authentic to the most unusual, make your choice: g\u00eete on the banks of a river, chambre d'h\u00f4tes in a mill, hotel in a character residence... <\/em> <br><br><a href=\"https:\/\/www.laval-tourisme.com\/votre-sejour\/ou-dormir\"><em>Laval Tourist Office<\/em><\/a><em>  is available to help you in your search. You can contact them on +33 (0)2 43 49 46 46<\/em>.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223535513","position":6,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223535513","name":"Can we eat on site?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>For security reasons, you will not be able to bring food or drinks on site. A security check will be carried out at the Espace Mayenne entrance. <br><br>During the event, you'll be able to enjoy lunch directly on site. Catering will be available in the indoor \"Lounges\", and food-trucks will be available outside.<br><br>Exhibitors will also be able to make lunch reservations by contacting the telephone numbers provided during the show.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223516671","position":7,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223516671","name":"Is the event accessible to PRMs?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>Laval Virtual is fully accessible to people with reduced mobility (parking spaces, elevators, etc.). If you have more specific questions on this subject, please contact us at the following address:  <\/em><a href=\"mailto:contact@laval-virtual.org\"><em>contact@laval-virtual.org<\/em><\/a><em> <\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223471678","position":8,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223471678","name":"How to get to the event","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>The Laval Virtual trade show takes place at<\/em><a href=\"https:\/\/www.google.com\/maps?ll=48.082001,-0.791764&amp;z=16&amp;t=m&amp;hl=fr&amp;gl=FR&amp;mapclient=embed&amp;cid=2535148738632958102\"><em>Espace Mayenne<\/em><\/a><em>one of the major event venues in Western France.<\/em><br><em>The address is :  <\/em><br><br><strong>-<\/strong> <em>Espace Mayenne<\/em><br><em>- <strong>2<\/strong> rue Jos\u00e9phine Baker<\/em><br><em>- <strong>53000<\/strong> LAVAL - FRANCE<\/em><br><br><em>For more information on how to get to Laval by train, bus, car or plane, go to <\/em><a href=\"https:\/\/laval-virtual.com\/en\/prepare-your-visit\/\"><em>this page<\/em><\/a><em>.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695222697799","position":9,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695222697799","name":"What are the dates and opening hours of Laval Virtual?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>The 28th edition of Laval Virtual will be held from Wednesday 8 April to Friday 10 April 2026.<br>Here are the event's opening hours:<br><br>\u2022 Wednesday 8 April: from 10:00 am to 6:00 pm<br>\u2022 Thursday 9 April: 9:00 a.m. to 6:30 p.m.<br>\u2022 Friday 10 April: 9:00 a.m. to 4:00 p.m.<br><br>Exhibitors can access the exhibition from Monday to Friday: from 8:00 a.m., access is possible via the main entrance.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1772722339692","position":10,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1772722339692","name":"Can I get a discount on my airfare?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes! You can benefit from a discount on all Air France and KLM flights (up to 10% off international routes, only when flying to Paris Charles de Gaulle Airport).<br>Event: Laval Virtual<br>Event code: GME51040AF<br>Terms: Valid for outbound travel between April 1 and April 10, 2026, and return travel between April 8 and April 17, 2026, on the Air France and KLM websites that accept payments in euros. \u2708\ufe0f <br><br>3 steps to benefit from this special discount<br>1\ufe0f\u20e3 During your booking<br>When asked whether you are traveling for business, select YES and enter MICE as the contract name.<br>This will allow you to benefit from certain advantages of the Air France-KLM Corporate Recognition program, associated with the Global Meetings &amp; Events offer.<br>2\ufe0f\u20e3 After entering your personal details<br>Click \u201cReview your trip details, choose your payment method\u201d at the bottom of the page.<br>In the field \u201cEnter a voucher number or discount code\u201d, enter the code: GME51040AF.<br>3\ufe0f\u20e3 Apply the discount<br>Click \u201cApply\u201d. If the conditions are met, the discount will automatically be applied to your booking.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224150769","position":11,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224150769","name":"Will conferences be available online?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>Conferences are not available online.<\/em><br><em>Neither during the event (live) nor afterwards (replay).<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223979734","position":12,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223979734","name":"When are the various parties held: LV Party, Awards...?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>Two major evening events are organized during the Laval Virtual show.<br><br>The first is the <a href=\"https:\/\/laval-virtual.com\/en\/laval-virtual-party\/\">LV Party<\/a>. The Laval Virtual Party will take place on the evening of the first day of the exhibition, Wednesday 8 April 2026. Open to Full Pass holders and Discovery Pass holders who have opted for the \u2018Social Events\u2019 option, the evening will begin at 7pm and end at 11pm. <br><br>The following day, Thursday 9 April 2026, the <a href=\"https:\/\/laval-virtual.com\/assistez-au-lv-awards\/\">LV Awards<\/a> ceremony will take place. This event is also open to Full Pass and Discovery Pass holders who have opted for the \u2018Social Events\u2019 option, and will be held in the conference room at <a href=\"https:\/\/www.google.com\/maps?ll=48.082001,-0.791764&amp;z=16&amp;t=m&amp;hl=fr&amp;gl=FR&amp;mapclient=embed&amp;cid=2535148738632958102\">Espace Mayenne<\/a> from 7pm to 8.30pm.  The evening continues with cocktails until 22:00.<br><br>______<br><br>A <a href=\"#\">networking dinner<\/a> will also be held prior to Laval Virtual. Organized by Laval Mayenne Technopole (LMT), this event is a good introduction to the show and will enable you to meet professionals from the VR\/AR sector.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223929011","position":13,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223929011","name":"What is the 3-day program?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>The detailed programme for the 28th edition of the Laval Virtual exhibition is available on <a href=\"https:\/\/laval-virtual.com\/en\/schedule\/\">this page<\/a>.<br>It is regularly updated with the latest news.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224575101","position":14,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224575101","name":"I have a problem with the ticketing service. What should I do?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>If you have any questions about ticketing, please contact us at the following address: <\/em><a href=\"mailto:spoupard@laval-virtual.org\"><em>spoupard@laval-virtual.org<\/em><\/a><em>.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224528672","position":15,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224528672","name":"How do I request a quote?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>To request a quote, follow <a href=\"#\" target=\"_blank\" rel=\"noreferrer noopener\">this link<\/a>.<\/em><br><em>At the end of your order, you'll be able to request a quote, which you'll automatically receive at your e-mail address.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224468924","position":16,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224468924","name":"How do I apply for press accreditation?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>To request press accreditation, follow <a href=\"https:\/\/laval.digifactory.fr\/laval-virtual-2026\/press\/accreditation-presse\" target=\"_blank\" rel=\"noreferrer noopener\">this link<\/a>.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224436782","position":17,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224436782","name":"What are the conditions of access to the event?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>To enter the event, please have your badge ready. It's best to print it out in advance to save time at the entrance.<\/em><br><br><em>Passes are personal, so you may be asked to show proof of identity.<\/em><br><br><em>You can also buy a ticket directly on site.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224419310","position":18,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224419310","name":"I have a coupon code, how can I use it?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>Enter the promo code at checkout (just before paying for your order).<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224300105","position":19,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224300105","name":"What are the different passes for access to the event?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>A total of 3 passes are available at the ticket office. These passes grant you access to the exhibition hall during the 3 days of the exhibition.<br>No day passes are available.<br><br>- <strong>Full<\/strong> Pass: unlimited access to the show. Discover the exhibition, conferences, tech talks, doctoral seminars, and take part in the LV Party and LV Awards ceremony.<br><br><strong>\u2022<\/strong> Discovery Pass: Discover the exhibition. Option to add a \u2018Sessions\u2019 pass giving you access to conferences, tech talks and doctoral seminars. A second option is also available: the \u2018Social Event\u2019 pass, giving you access to evening events (LV Party + Awards Ceremony).  <br><br><strong>\u2022<\/strong> Student Pass: access to the exhibition. Option to add a \u2018Sessions\u2019 pass giving you access to conferences, tech talks and doctoral seminars.  The Student Pass is exclusively reserved for students with at least 3 years of higher education, and proof (student card) will be required at the entrance to the show.<br><br>You can find all the information you need on the <a href=\"https:\/\/laval-virtual.com\/en\/ticketing\/\">ticketing<\/a> page.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224595621","position":20,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224595621","name":"Can a Pass be exchanged and\/or refunded?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>Unfortunately, refunds or exchanges of Passes are not possible.<\/em><br><em>The sale of badges is final after payment. <\/em><br><br><em>For further information, please consult our general terms and conditions of sale <a href=\"https:\/\/laval-virtual.com\/wp-content\/uploads\/2023\/09\/CGV-Billetterie-2024-ENG.docx-2.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/pages\/12237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/comments?post=12237"}],"version-history":[{"count":37,"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/pages\/12237\/revisions"}],"predecessor-version":[{"id":43283,"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/pages\/12237\/revisions\/43283"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/media\/10981"}],"wp:attachment":[{"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/media?parent=12237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}