{"id":12237,"date":"2023-09-20T17:53:17","date_gmt":"2023-09-20T15:53:17","guid":{"rendered":"https:\/\/laval-virtual.com\/faq\/"},"modified":"2026-08-13T16:01:22","modified_gmt":"2026-08-13T14:01:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/laval-virtual.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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\n Frequently asked questions <\/h1>\n

\n Any questions? We tell you all about it here! General information, program, ticketing… <\/p>\n \n About Laval Virtual <\/a>\n <\/div>\n <\/div>\n<\/section>\n

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GENERAL INFORMATION<\/strong><\/h3>\n\n\n\n
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J’ai re\u00e7u un mail me proposant d’obtenir la liste des participants \u00e0 Laval Virtual, est-ce normal ?<\/strong>

Laval Virtual ne vend aucune base de donn\u00e9es de visiteurs ou d’exposants. Tout e-mail proposant de telles donn\u00e9es est frauduleux. Veuillez nous signaler tout message suspect.<\/p> <\/div>

J\u2019ai besoin d\u2019une lettre d\u2019invitation pour faire ma demande de visa et organiser ma venue, comment faire ?<\/strong>

Pour toute demande relative \u00e0 la facilitation d\u2019obtention du visa, vous pouvez nous contacter \u00e0 l\u2019adresse mail suivante : <\/em>lguesne@laval-virtual.org<\/em><\/a>\u00a0<\/em>Les \u00e9l\u00e9ments \u00e0 communiquer sont les suivants :\u00a0<\/em>\u2022<\/strong> Nom & Pr\u00e9nom<\/em>\u2022<\/strong> Entreprise<\/em>\u2022<\/strong> Dates du s\u00e9jour<\/em>\u2022<\/strong> Copie du passeport<\/em>\u2022<\/strong> Num\u00e9ro de passeport<\/em><\/p> <\/div>

Quelles sont les informations transmises aux personnes qui scannent mon badge ?<\/strong>

Lorsqu\u2019une personne scanne votre badge, elle aura acc\u00e8s aux informations suivantes :\u00a0<\/em>\u2022<\/strong> Pr\u00e9nom & Nom<\/em>\u2022<\/strong> E-mail<\/em>\u2022<\/strong> Intitul\u00e9 et niveau de poste<\/em>\u2022<\/strong> Soci\u00e9t\u00e9<\/em>\u2022<\/strong> Secteur d\u2019activit\u00e9 de l\u2019entreprise<\/em>\u2022<\/strong> Pays<\/em><\/p> <\/div>

\u00c0 quoi sert l\u2019application mobile Laval Virtual ?<\/strong>

L\u2019application mobile Laval Virtual sera bient\u00f4t accessible sur Android et IOS. Elle est t\u00e9l\u00e9chargeable depuis Google Play ou l\u2019App Store en recherchant \u201cLaval Virtual 2026\u201d.L\u2019application vous donne acc\u00e8s au programme du salon ainsi qu\u2019\u00e0 la liste des diff\u00e9rents participants (exposants, conf\u00e9renciers, visiteurs\u2026). Un scan de badge est \u00e9galement propos\u00e9 pour pouvoir \u00e9largir votre r\u00e9seau et cr\u00e9er du networking.<\/em><\/p> <\/div>

O\u00f9 puis-je loger durant le salon ?<\/strong>

Plusieurs h\u00e9bergements peuvent \u00eatre envisag\u00e9s pour s\u00e9journer sur la ville de Laval : h\u00f4tels, <\/em>Airbnb<\/em><\/a>, h\u00f4tels, g\u00eetes\u2026 Du plus authentique au plus insolite, faites votre choix : g\u00eete au bord d\u2019une rivi\u00e8re, chambre d\u2019h\u00f4tes dans un moulin, h\u00f4tel dans une demeure de caract\u00e8re\u2026\u00a0<\/em>L\u2019office du Tourisme de Laval<\/em><\/a> se tient \u00e0 votre disposition pour vous aider dans votre recherche. Vous pouvez les contacter au num\u00e9ro suivant : +33 (0)2 43 49 46 46<\/em>.<\/p> <\/div>

Peut-on manger sur place ?<\/strong>

Pour des questions de s\u00e9curit\u00e9, vous ne pourrez pas apporter de nourriture ou de boissons sur place. Un contr\u00f4le sera r\u00e9alis\u00e9 par le service s\u00e9curit\u00e9 \u00e0 l’entr\u00e9e de l’Espace Mayenne.

Durant le salon, vous aurez la possibilit\u00e9 de d\u00e9jeuner directement sur le salon. Un service de restauration sera propos\u00e9 sur les \u201cLounges\u201d (en int\u00e9rieur) et des food-trucks seront accessibles \u00e0 l\u2019ext\u00e9rieur.

Les exposants auront \u00e9galement la possibilit\u00e9 de r\u00e9server leur d\u00e9jeuner en contactant directement les num\u00e9ros de t\u00e9l\u00e9phone qui leur seront transmis durant le salon.<\/em><\/p> <\/div>

L\u2019\u00e9v\u00e9nement est-il accessible aux PMR ?<\/strong>

Laval Virtual est tout \u00e0 fait accessible aux personnes \u00e0 mobilit\u00e9 r\u00e9duite (places de parking, ascenseurs\u2026). Si vous avez des questions plus sp\u00e9cifiques \u00e0 ce sujet, vous pouvez nous contacter \u00e0 l\u2019adresse suivante : <\/em>contact@laval-virtual.org<\/em><\/a>\u00a0<\/em><\/p> <\/div>

Comment se rendre \u00e0 l\u2019\u00e9v\u00e9nement ?<\/strong>

Le salon Laval Virtual se d\u00e9roule \u00e0 l\u2019<\/em>Espace Mayenne<\/em><\/a>, un des sites \u00e9v\u00e9nementiels majeurs de l\u2019Ouest de la France.<\/em>L\u2019adresse est la suivante :\u00a0<\/em>\u2022<\/strong> Espace Mayenne<\/em>\u2022<\/strong> 2 rue Jos\u00e9phine Baker<\/em>\u2022<\/strong> 53000 LAVAL – FRANCE<\/em>Pour plus d\u2019informations sur les moyens de transports (train, bus, voiture, avion\u2026) pour rejoindre Laval, rendez-vous sur <\/em>cette page<\/em><\/a>.<\/em><\/p> <\/div>

Quelles sont les dates et horaires du salon Laval Virtual ?<\/strong>

La 29e \u00e9dition du salon Laval Virtual se tiendra du mercredi 07 avril au vendredi 09 avril 2027.
Voici les horaires d\u2019ouverture de l\u2019\u00e9v\u00e9nement :

\u2022 Mercredi 07 Avril : de 10h00 \u00e0 18h00\u00a0
\u2022 Jeudi 08 Avril : de 9h00 \u00e0 18h30
\u2022 Vendredi 09 Avril : de 9h00 \u00e0 16h00

Concernant les exposants, vous pouvez acc\u00e9der au salon du lundi au vendredi : d\u00e8s 8h00, acc\u00e8s possible par l’entr\u00e9e principale.<\/em><\/p> <\/div>

Puis-je b\u00e9n\u00e9ficier de r\u00e9duction pour mon transport a\u00e9rien<\/strong> ?<\/strong>

Oui ! Vous pouvez b\u00e9n\u00e9ficier d\u2019une r\u00e9duction sur l\u2019ensemble des vols Air France et KLM (jusqu\u2019\u00e0 10% sur les lignes internationales, seulement \u00e0 destination de Paris CDG<\/em>).
\u00c9v\u00e9nement : Laval Virtual
Code \u00e9v\u00e9nement : GME51040AF
Modalit\u00e9 : Valable pour transport aller entre le 01 et le 10 avril 2026, et un retour entre le 8 et le 17 avril 2026, sur les sites Air France et KLM qui acceptent les paiements en euros

3 \u00e9tapes pour b\u00e9n\u00e9ficier d\u2019une r\u00e9duction unique :<\/strong>
1. Lors de votre r\u00e9servation, lorsque l’on vous demande si vous voyagez pour affaires, s\u00e9lectionnez OUI <\/strong>et indiquez MICE <\/strong>comme “nom de contrat”, ce qui vous permettra, pendant vos vols, de b\u00e9n\u00e9ficier de certains avantages du programme de \u00ab Reconnaissance Corporate \u00bb Air France-KLM associ\u00e9 \u00e0 l\u2019offre “Global Meetings & Events”.
2. Apr\u00e8s avoir compl\u00e9t\u00e9 vos donn\u00e9es personnelles, cliquez sur “V\u00e9rifiez les d\u00e9tails de votre voyage, choisissez votre moyen de paiement”<\/strong> en bas de la page et, dans le champ “Saisir un num\u00e9ro d\u2019avoir ou un code de r\u00e9duction”, entrez le code de r\u00e9duction : GME51040AF<\/strong>
3. Cliquez sur “Appliquer” <\/strong>et si les conditions sont remplies, la r\u00e9duction s’appliquera.<\/p> <\/div> <\/div>\n<\/div>\n\n

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THE PROGRAM<\/strong><\/h3>\n\n\n\n
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Les conf\u00e9rences seront-elles accessibles en ligne ?<\/strong>

Les conf\u00e9rences ne sont pas accessibles en ligne.<\/em>Ni pendant l\u2019\u00e9v\u00e9nement (en live), ni apr\u00e8s (en rediffusion).<\/em><\/p> <\/div>

Quand ont lieu les diff\u00e9rentes soir\u00e9es : LV Party, Awards\u2026 ?<\/strong>

Deux grandes soir\u00e9es sont organis\u00e9es durant le salon Laval Virtual.La premi\u00e8re est la LV Party<\/a>. La Laval Virtual Party se d\u00e9roule le soir du premier jour du salon, le mercredi 08 avril 2026. Accessible aux d\u00e9tenteurs d\u2019un Full Pass et aux Discovery Pass ayant opt\u00e9 pour l’option “Social Events”, la soir\u00e9e commencera \u00e0 19:00 pour se terminer \u00e0 23h.Le lendemain, le jeudi 09 avril 2026, se tiendra la c\u00e9r\u00e9monie des LV Awards<\/a>. Celle-ci est \u00e9galement accessible aux Full Pass et aux Discovery Pass ayant opt\u00e9 pour l’option “Social Events”, et se d\u00e9roulera \u00e0 l\u2019Espace Mayenne<\/a> au sein de la salle de conf\u00e9rences, \u00e0 partir de 19:00 et jusqu\u2019\u00e0 20:30. La soir\u00e9e se poursuivra par un cocktail jusqu\u2019\u00e0 22:00.______Un d\u00eener de networking<\/a> est \u00e9galement propos\u00e9 en amont de Laval Virtual. Organis\u00e9 par Laval Mayenne Technopole (LMT), cet \u00e9v\u00e9nement est une bonne introduction au salon et vous permettra de rencontrer des professionnels du secteur VR\/AR.<\/em><\/p> <\/div>

Quel est le programme des 3 jours ?<\/strong>

Le programme d\u00e9taill\u00e9 de la 28e \u00e9dition du salon Laval Virtual est disponible sur cette page<\/a>.Il est r\u00e9guli\u00e8rement mis \u00e0 jour en fonction des actualit\u00e9s.<\/em><\/p> <\/div> <\/div>\n<\/div>\n\n

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BILLETTERIE<\/strong><\/h3>\n\n\n\n
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Je rencontre un probl\u00e8me avec la billetterie, comment faire ?<\/strong>

Pour toute question relative \u00e0 la billetterie, vous pouvez nous contacter \u00e0 l\u2019adresse suivante : <\/em>spoupard@laval-virtual.org<\/em><\/a>.<\/em><\/p> <\/div>

Comment demander un devis ?<\/strong>

Pour toute demande de devis, suivez ce lien<\/a>.<\/em>\u00c0 la fin de votre commande, vous pourrez demander un devis que vous recevrez automatiquement sur votre adresse mail.<\/em><\/p> <\/div>

Comment faire une demande d’accr\u00e9ditation presse ?<\/strong>

Pour toute demande d\u2019accr\u00e9ditation presse, suivez ce lien<\/a>.<\/em><\/p> <\/div>

Quelles sont les conditions d\u2019acc\u00e8s au salon ?<\/strong>

Pour acc\u00e9der au salon, munissez vous de votre badge. Il est pr\u00e9f\u00e9rable de l’imprimer \u00e0 l’avance pour gagner du temps \u00e0 l’entr\u00e9e.<\/em>Les Pass \u00e9tant nominatifs, une carte d\u2019identit\u00e9 pourra vous \u00eatre demand\u00e9e.<\/em>Vous avez \u00e9galement la possibilit\u00e9 d\u2019acheter un billet d\u2019entr\u00e9e directement sur place.<\/em><\/p> <\/div>

Je dispose d\u2019un code promo, comment l’utiliser ?<\/strong>

Le code promo obtenu est \u00e0 renseigner au niveau de la validation de votre panier (juste avant le paiement de votre commande).<\/em><\/p> <\/div>

Quels sont les diff\u00e9rents Pass pour acc\u00e9der au salon ?<\/strong>

Au total, 3 pass sont propos\u00e9s au sein de la billetterie. Ces Pass vous donnent acc\u00e8s au salon durant les 3 jours du salon.Aucun Pass \u00e0 la journ\u00e9e n\u2019est propos\u00e9.\u2022<\/strong> Full Pass : acc\u00e8s illimit\u00e9 au salon. D\u00e9couvrez l\u2019exposition, les conf\u00e9rences, les tech-talks, les doctoriales et participez \u00e0 la LV Party et \u00e0 la c\u00e9r\u00e9monie des LV Awards.\u2022<\/strong> Discovery Pass : D\u00e9couvrez l\u2019exposition du salon. Possibilit\u00e9 de prendre une option “Sessions” vous donnant acc\u00e8s aux Conf\u00e9rences, Tech-Talks et Doctoriales. Une seconde option est \u00e9galement propos\u00e9e : la “Social Event”, vous donnant acc\u00e8s aux soir\u00e9es (LV Party + C\u00e9r\u00e9monie des Awards).\u2022<\/strong> Student Pass : acc\u00e8s \u00e0 l\u2019exposition. Possibilit\u00e9 de prendre une option “Sessions” vous donnant acc\u00e8s aux Conf\u00e9rences, Tech-Talks et Doctoriales. Le Student Pass est exclusivement r\u00e9serv\u00e9 aux \u00e9tudiants BAC+3 minimum et un justificatif (carte \u00e9tudiante) sera exig\u00e9 \u00e0 l’entr\u00e9e du salon.Vous pouvez retrouver les informations n\u00e9cessaires sur la billetterie<\/a>.<\/em><\/p> <\/div>

Est-il possible d’\u00e9changer et\/ou de se faire rembourser un Pass ?<\/strong>

Malheureusement, le remboursement ou l\u2019\u00e9change d\u2019un Pass n\u2019est pas possible.<\/em>La vente de badges est d\u00e9finitive apr\u00e8s le paiement.\u00a0<\/em>Pour en savoir plus, vous pouvez consulter nos conditions g\u00e9n\u00e9rales de vente juste ici<\/a>.<\/em><\/p> <\/div> <\/div>\n<\/div>\n\n

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Do you have another question?<\/strong><\/strong><\/h2>\n\n\n\n
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Contact us!<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n
<\/div>\n","protected":false},"excerpt":{"rendered":"

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Is this normal?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Laval Virtual does not sell any visitor or exhibitor databases. Any email offering such data is fraudulent. Please report suspicious messages to us directly. \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223793880\",\"position\":2,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223793880\",\"name\":\"I need a letter of invitation to apply for a visa and organize my visit. How do I go about it?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>If you have any queries about visa facilitation, please contact us at the following e-mail address: <\\\/em><a href=\\\"mailto:lguesne@laval-virtual.org\\\"><em>lguesne@laval-virtual.org<\\\/em><\\\/a><em> <\\\/em><br><br><em>The elements to be communicated are as follows: <\\\/em><br><strong>-<\\\/strong> <em>First & last name<\\\/em><br><em>- <strong>Company<\\\/strong> <\\\/em><br><em>- <strong>Dates of<\\\/strong> stay<\\\/em><br><em>- <strong>Copy<\\\/strong> of passport<\\\/em><br><em>- Passport <strong>number<\\\/strong> <\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223713964\",\"position\":3,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223713964\",\"name\":\"What information is transmitted to people who scan my badge?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>When someone scans your badge, they will have access to the following information: <\\\/em><br><strong>-<\\\/strong> <em>First & last name<\\\/em><br><strong>-<\\\/strong> <em>E-mail<\\\/em><br><strong>-<\\\/strong> <em>Job title and level<\\\/em><br><strong>-<\\\/strong> <em>Company<\\\/em><br><strong>-<\\\/strong> <em>Company sector<\\\/em><br><strong>-<\\\/strong> <em>Countries<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223655979\",\"position\":4,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223655979\",\"name\":\"Why use the Laval Virtual mobile application?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>The Laval Virtual mobile application will soon be available on Android and iOS. It can be downloaded from Google Play or the App Store by searching for \u2018Laval Virtual 2026\u2019. <br><br>The application gives you access to the show program and the list of participants (exhibitors, speakers, visitors...). A badge scan is also available to help you expand your network and create new contacts. <\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223637846\",\"position\":5,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223637846\",\"name\":\"Where can I stay during the show?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>Several accommodations can be considered to stay in the city of Laval: hotels, <\\\/em><a href=\\\"https:\\\/\\\/www.airbnb.fr\\\/s\\\/Laval--France\\\/homes?tab_id=home_tab&refinement_paths%5B%5D=%2Fhomes&flexible_trip_lengths%5B%5D=one_week&price_filter_input_type=0&price_filter_num_nights=4&date_picker_type=calendar&source=structured_search_input_header&search_type=user_map_move&query=Laval%2C%20France&place_id=ChIJwWtZ_On9CEgR4BYNHlI3DQQ&monthly_start_date=2023-07-01&monthly_length=3&channel=EXPLORE&checkin=2024-04-09&checkout=2024-04-13&ne_lat=48.112711658689776&ne_lng=-0.704759777716589&sw_lat=48.02541735869127&sw_lng=-0.8244077574529172&zoom=13&zoom_level=13&search_by_map=true\\\"><em>Airbnb<\\\/em><\\\/a><em>hotels, g\u00eetes... From the most authentic to the most unusual, make your choice: g\u00eete on the banks of a river, chambre d'h\u00f4tes in a mill, hotel in a character residence... <\\\/em> <br><br><a href=\\\"https:\\\/\\\/www.laval-tourisme.com\\\/votre-sejour\\\/ou-dormir\\\"><em>Laval Tourist Office<\\\/em><\\\/a><em> is available to help you in your search. You can contact them on +33 (0)2 43 49 46 46 <\\\/em>.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223535513\",\"position\":6,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223535513\",\"name\":\"Can we eat on site?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>For security reasons, outside food and drinks are not allowed inside the venue. Security checks will be conducted at the entrance of Espace Mayenne. <br><br>During the event, you'll be able to enjoy lunch directly on site. Catering will be available in the indoor \\\"Lounges\\\", and food-trucks will be available outside. <br><br>Exhibitors will also be able to make lunch reservations by contacting the telephone numbers provided during the show.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223516671\",\"position\":7,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223516671\",\"name\":\"Is the event accessible to PRMs?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>Laval Virtual is fully accessible to people with reduced mobility (parking spaces, elevators, etc.). If you have more specific questions on this subject, please contact us at the following address: <\\\/em><a href=\\\"mailto:contact@laval-virtual.org\\\"><em>contact@laval-virtual.org<\\\/em><\\\/a><em> <\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223471678\",\"position\":8,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223471678\",\"name\":\"How to get to the event\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>The Laval Virtual trade show takes place at<\\\/em><a href=\\\"https:\\\/\\\/www.google.com\\\/maps?ll=48.082001,-0.791764&z=16&t=m&hl=fr&gl=FR&mapclient=embed&cid=2535148738632958102\\\"><em>Espace Mayenne<\\\/em><\\\/a><em>one of the major event venues in Western France.<\\\/em><br><em>The address is : <\\\/em><br><br><strong>-<\\\/strong> <em>Espace Mayenne<\\\/em><br><em>- <strong>2<\\\/strong> rue Jos\u00e9phine Baker<\\\/em><br><em>- <strong>53000<\\\/strong> LAVAL - FRANCE<\\\/em><br><br><em>For more information on how to get to Laval by train, bus, car or plane, go to <\\\/em><a href=\\\"https:\\\/\\\/laval-virtual.com\\\/en\\\/prepare-your-visit\\\/\\\"><em>this page<\\\/em><\\\/a><em>.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695222697799\",\"position\":9,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695222697799\",\"name\":\"What are the dates and opening hours of Laval Virtual?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>The 29th edition of Laval Virtual will take place from Wednesday, April 7 to Friday, April 9, 2027.<br\\\/><br\\\/>Here are the opening hours for the event:<br\\\/>\u2022 Wednesday, April 7: 10:00 am \u2013 6:00 pm<br\\\/>\u2022 Thursday, April 8: 9:00 am \u2013 6:30 pm<br\\\/>\u2022 Friday, April 9: 9:00 am \u2013 4:00 pm<br\\\/>Exhibitor access: Exhibitors can access the venue from Monday to Friday starting at 8:00 am via the main entrance.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1772722339692\",\"position\":10,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1772722339692\",\"name\":\"Can I get a discount on my airfare?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes! You can benefit from a discount on all Air France and KLM flights (up to 10% off international routes, only when flying to Paris Charles de Gaulle Airport).<br\\\/>Event: Laval Virtual<br\\\/>Event code: GME51040AF<br\\\/>Terms: Valid for outbound travel between April 1 and April 10, 2026, and return travel between April 8 and April 17, 2026, on the Air France and KLM websites that accept payments in euros. \u2708\ufe0f <br><br>3 steps to benefit from this special discount<br\\\/>1\ufe0f\u20e3 During your booking<br\\\/>When asked whether you are traveling for business, select YES and enter MICE as the contract name.<br\\\/>This will allow you to benefit from certain advantages of the Air France-KLM Corporate Recognition program, associated with the Global Meetings & Events offer.<br>2\ufe0f\u20e3 After entering your personal details<br\\\/>Click \u201cReview your trip details, choose your payment method\u201d at the bottom of the page.<br\\\/>In the field \u201cEnter a voucher number or discount code\u201d, enter the code: GME51040AF.<br\\\/>3\ufe0f\u20e3 Apply the discount<br\\\/>Click \u201cApply\u201d. If the conditions are met, the discount will automatically be applied to your booking.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224150769\",\"position\":11,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224150769\",\"name\":\"Will conferences be available online?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>Conferences are not available online.<\\\/em><br\\\/><em>Neither during the event (live) nor afterwards (replay).<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223979734\",\"position\":12,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223979734\",\"name\":\"When are the various parties held: LV Party, Awards...?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>Two major evening events are organized during the Laval Virtual show.<br><br>The first is the <a href=\\\"https:\\\/\\\/laval-virtual.com\\\/en\\\/laval-virtual-party\\\/\\\">LV Party<\\\/a>. The Laval Virtual Party will take place on the evening of the first day of the exhibition, Wednesday 8 April 2026. Open to Full Pass holders and Discovery Pass holders who have opted for the \u2018Social Events\u2019 option, the evening will begin at 7pm and end at 11pm. <br><br>The following day, Thursday 9 April 2026, the <a href=\\\"https:\\\/\\\/laval-virtual.com\\\/assistez-au-lv-awards\\\/\\\">LV Awards<\\\/a> ceremony will take place. This event is also open to Full Pass and Discovery Pass holders who have opted for the \u2018Social Events\u2019 option, and will be held in the conference room at <a href=\\\"https:\\\/\\\/www.google.com\\\/maps?ll=48.082001,-0.791764&z=16&t=m&hl=fr&gl=FR&mapclient=embed&cid=2535148738632958102\\\">Espace Mayenne<\\\/a> from 7pm to 8.30pm. The evening continues with cocktails until 22:00.<br><br>______<br><br>A <a href=\\\"#\\\">networking dinner<\\\/a> will also be held prior to Laval Virtual. Organized by Laval Mayenne Technopole (LMT), this event is a good introduction to the show and will enable you to meet professionals from the VR\\\/AR sector. <\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223929011\",\"position\":13,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695223929011\",\"name\":\"What is the 3-day program?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>The detailed programme for the 28th edition of the Laval Virtual exhibition is available on <a href=\\\"https:\\\/\\\/laval-virtual.com\\\/en\\\/schedule\\\/\\\">this page<\\\/a>.<br\\\/>It is regularly updated with the latest news.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224575101\",\"position\":14,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224575101\",\"name\":\"I have a problem with the ticketing service. What should I do?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>If you have any questions about ticketing, please contact us at the following address: <\\\/em><a href=\\\"mailto:spoupard@laval-virtual.org\\\"><em>spoupard@laval-virtual.org<\\\/em><\\\/a><em>.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224528672\",\"position\":15,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224528672\",\"name\":\"How do I request a quote?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>To request a quote, follow <a href=\\\"#\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">this link<\\\/a>.<\\\/em><br\\\/><em>At the end of your order, you'll be able to request a quote, which you'll automatically receive at your e-mail address.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224468924\",\"position\":16,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224468924\",\"name\":\"How do I apply for press accreditation?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>To request press accreditation, follow <a href=\\\"https:\\\/\\\/laval.digifactory.fr\\\/laval-virtual-2026\\\/press\\\/accreditation-presse\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">this link<\\\/a>.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224436782\",\"position\":17,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224436782\",\"name\":\"What are the conditions of access to the event?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>To enter the event, please have your badge ready. It's best to print it out in advance to save time at the entrance. <\\\/em><br><br><em>Passes are personal, so you may be asked to show proof of identity.<\\\/em><br><br><em>You can also buy a ticket directly on site.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224419310\",\"position\":18,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224419310\",\"name\":\"I have a coupon code, how can I use it?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>Enter the promo code at checkout (just before paying for your order).<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224300105\",\"position\":19,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224300105\",\"name\":\"What are the different passes for access to the event?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>A total of 3 passes are available at the ticket office. These passes grant you access to the exhibition hall during the 3 days of the exhibition.<br\\\/>No day passes are available. <br><br>- <strong>Full<\\\/strong> Pass: unlimited access to the show. Discover the exhibition, conferences, tech talks, doctoral seminars, and take part in the LV Party and LV Awards ceremony. <br><br><strong>\u2022<\\\/strong> Discovery Pass: Discover the exhibition. Option to add a \u2018Sessions\u2019 pass giving you access to conferences, tech talks and doctoral seminars. A second option is also available: the \u2018Social Event\u2019 pass, giving you access to evening events (LV Party + Awards Ceremony). <br><br>Student Pass: Access to the exhibition. An optional \\\"Sessions\\\" add-on is available, giving access to Conferences, Tech-Talks, and Doctoral Sessions. The Student Pass is strictly reserved for students with at least 3 years of higher education (Bachelor\u2019s level \\\/ 3rd-year university minimum). Proof of student status (student ID card) will be required at the entrance. <br><br>You can find all the information you need on the <a href=\\\"https:\\\/\\\/laval-virtual.com\\\/en\\\/ticketing\\\/\\\">ticketing<\\\/a> page.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224595621\",\"position\":20,\"url\":\"https:\\\/\\\/laval-virtual.com\\\/en\\\/faq\\\/#faq-question-1695224595621\",\"name\":\"Can a Pass be exchanged and\\\/or refunded?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<em>Unfortunately, refunds or exchanges of Passes are not possible.<\\\/em><br\\\/><em>The sale of badges is final after payment. <\\\/em><br\\\/><br\\\/><em>For further information, please consult our general terms and conditions of sale <a href=\\\"https:\\\/\\\/laval-virtual.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/CGV-Billetterie-2024-ENG.docx-2.pdf\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">here<\\\/a>.<\\\/em>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Laval Virtual","description":"Any questions? 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Is this normal?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Laval Virtual does not sell any visitor or exhibitor databases. Any email offering such data is fraudulent. Please report suspicious messages to us directly. ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223793880","position":2,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223793880","name":"I need a letter of invitation to apply for a visa and organize my visit. How do I go about it?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>If you have any queries about visa facilitation, please contact us at the following e-mail address: <\/em><a href=\"mailto:lguesne@laval-virtual.org\"><em>lguesne@laval-virtual.org<\/em><\/a><em> <\/em><br><br><em>The elements to be communicated are as follows: <\/em><br><strong>-<\/strong> <em>First & last name<\/em><br><em>- <strong>Company<\/strong> <\/em><br><em>- <strong>Dates of<\/strong> stay<\/em><br><em>- <strong>Copy<\/strong> of passport<\/em><br><em>- Passport <strong>number<\/strong> <\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223713964","position":3,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223713964","name":"What information is transmitted to people who scan my badge?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>When someone scans your badge, they will have access to the following information: <\/em><br><strong>-<\/strong> <em>First & last name<\/em><br><strong>-<\/strong> <em>E-mail<\/em><br><strong>-<\/strong> <em>Job title and level<\/em><br><strong>-<\/strong> <em>Company<\/em><br><strong>-<\/strong> <em>Company sector<\/em><br><strong>-<\/strong> <em>Countries<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223655979","position":4,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223655979","name":"Why use the Laval Virtual mobile application?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>The Laval Virtual mobile application will soon be available on Android and iOS. It can be downloaded from Google Play or the App Store by searching for \u2018Laval Virtual 2026\u2019. <br><br>The application gives you access to the show program and the list of participants (exhibitors, speakers, visitors...). A badge scan is also available to help you expand your network and create new contacts. <\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223637846","position":5,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223637846","name":"Where can I stay during the show?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>Several accommodations can be considered to stay in the city of Laval: hotels, <\/em><a href=\"https:\/\/www.airbnb.fr\/s\/Laval--France\/homes?tab_id=home_tab&refinement_paths%5B%5D=%2Fhomes&flexible_trip_lengths%5B%5D=one_week&price_filter_input_type=0&price_filter_num_nights=4&date_picker_type=calendar&source=structured_search_input_header&search_type=user_map_move&query=Laval%2C%20France&place_id=ChIJwWtZ_On9CEgR4BYNHlI3DQQ&monthly_start_date=2023-07-01&monthly_length=3&channel=EXPLORE&checkin=2024-04-09&checkout=2024-04-13&ne_lat=48.112711658689776&ne_lng=-0.704759777716589&sw_lat=48.02541735869127&sw_lng=-0.8244077574529172&zoom=13&zoom_level=13&search_by_map=true\"><em>Airbnb<\/em><\/a><em>hotels, g\u00eetes... From the most authentic to the most unusual, make your choice: g\u00eete on the banks of a river, chambre d'h\u00f4tes in a mill, hotel in a character residence... <\/em> <br><br><a href=\"https:\/\/www.laval-tourisme.com\/votre-sejour\/ou-dormir\"><em>Laval Tourist Office<\/em><\/a><em> is available to help you in your search. You can contact them on +33 (0)2 43 49 46 46 <\/em>.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223535513","position":6,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223535513","name":"Can we eat on site?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>For security reasons, outside food and drinks are not allowed inside the venue. Security checks will be conducted at the entrance of Espace Mayenne. <br><br>During the event, you'll be able to enjoy lunch directly on site. Catering will be available in the indoor \"Lounges\", and food-trucks will be available outside. <br><br>Exhibitors will also be able to make lunch reservations by contacting the telephone numbers provided during the show.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223516671","position":7,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223516671","name":"Is the event accessible to PRMs?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>Laval Virtual is fully accessible to people with reduced mobility (parking spaces, elevators, etc.). If you have more specific questions on this subject, please contact us at the following address: <\/em><a href=\"mailto:contact@laval-virtual.org\"><em>contact@laval-virtual.org<\/em><\/a><em> <\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223471678","position":8,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223471678","name":"How to get to the event","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>The Laval Virtual trade show takes place at<\/em><a href=\"https:\/\/www.google.com\/maps?ll=48.082001,-0.791764&z=16&t=m&hl=fr&gl=FR&mapclient=embed&cid=2535148738632958102\"><em>Espace Mayenne<\/em><\/a><em>one of the major event venues in Western France.<\/em><br><em>The address is : <\/em><br><br><strong>-<\/strong> <em>Espace Mayenne<\/em><br><em>- <strong>2<\/strong> rue Jos\u00e9phine Baker<\/em><br><em>- <strong>53000<\/strong> LAVAL - FRANCE<\/em><br><br><em>For more information on how to get to Laval by train, bus, car or plane, go to <\/em><a href=\"https:\/\/laval-virtual.com\/en\/prepare-your-visit\/\"><em>this page<\/em><\/a><em>.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695222697799","position":9,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695222697799","name":"What are the dates and opening hours of Laval Virtual?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>The 29th edition of Laval Virtual will take place from Wednesday, April 7 to Friday, April 9, 2027.<br\/><br\/>Here are the opening hours for the event:<br\/>\u2022 Wednesday, April 7: 10:00 am \u2013 6:00 pm<br\/>\u2022 Thursday, April 8: 9:00 am \u2013 6:30 pm<br\/>\u2022 Friday, April 9: 9:00 am \u2013 4:00 pm<br\/>Exhibitor access: Exhibitors can access the venue from Monday to Friday starting at 8:00 am via the main entrance.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1772722339692","position":10,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1772722339692","name":"Can I get a discount on my airfare?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes! You can benefit from a discount on all Air France and KLM flights (up to 10% off international routes, only when flying to Paris Charles de Gaulle Airport).<br\/>Event: Laval Virtual<br\/>Event code: GME51040AF<br\/>Terms: Valid for outbound travel between April 1 and April 10, 2026, and return travel between April 8 and April 17, 2026, on the Air France and KLM websites that accept payments in euros. \u2708\ufe0f <br><br>3 steps to benefit from this special discount<br\/>1\ufe0f\u20e3 During your booking<br\/>When asked whether you are traveling for business, select YES and enter MICE as the contract name.<br\/>This will allow you to benefit from certain advantages of the Air France-KLM Corporate Recognition program, associated with the Global Meetings & Events offer.<br>2\ufe0f\u20e3 After entering your personal details<br\/>Click \u201cReview your trip details, choose your payment method\u201d at the bottom of the page.<br\/>In the field \u201cEnter a voucher number or discount code\u201d, enter the code: GME51040AF.<br\/>3\ufe0f\u20e3 Apply the discount<br\/>Click \u201cApply\u201d. If the conditions are met, the discount will automatically be applied to your booking.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224150769","position":11,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224150769","name":"Will conferences be available online?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>Conferences are not available online.<\/em><br\/><em>Neither during the event (live) nor afterwards (replay).<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223979734","position":12,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223979734","name":"When are the various parties held: LV Party, Awards...?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>Two major evening events are organized during the Laval Virtual show.<br><br>The first is the <a href=\"https:\/\/laval-virtual.com\/en\/laval-virtual-party\/\">LV Party<\/a>. The Laval Virtual Party will take place on the evening of the first day of the exhibition, Wednesday 8 April 2026. Open to Full Pass holders and Discovery Pass holders who have opted for the \u2018Social Events\u2019 option, the evening will begin at 7pm and end at 11pm. <br><br>The following day, Thursday 9 April 2026, the <a href=\"https:\/\/laval-virtual.com\/assistez-au-lv-awards\/\">LV Awards<\/a> ceremony will take place. This event is also open to Full Pass and Discovery Pass holders who have opted for the \u2018Social Events\u2019 option, and will be held in the conference room at <a href=\"https:\/\/www.google.com\/maps?ll=48.082001,-0.791764&z=16&t=m&hl=fr&gl=FR&mapclient=embed&cid=2535148738632958102\">Espace Mayenne<\/a> from 7pm to 8.30pm. The evening continues with cocktails until 22:00.<br><br>______<br><br>A <a href=\"#\">networking dinner<\/a> will also be held prior to Laval Virtual. Organized by Laval Mayenne Technopole (LMT), this event is a good introduction to the show and will enable you to meet professionals from the VR\/AR sector. <\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223929011","position":13,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695223929011","name":"What is the 3-day program?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>The detailed programme for the 28th edition of the Laval Virtual exhibition is available on <a href=\"https:\/\/laval-virtual.com\/en\/schedule\/\">this page<\/a>.<br\/>It is regularly updated with the latest news.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224575101","position":14,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224575101","name":"I have a problem with the ticketing service. What should I do?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>If you have any questions about ticketing, please contact us at the following address: <\/em><a href=\"mailto:spoupard@laval-virtual.org\"><em>spoupard@laval-virtual.org<\/em><\/a><em>.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224528672","position":15,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224528672","name":"How do I request a quote?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>To request a quote, follow <a href=\"#\" target=\"_blank\" rel=\"noreferrer noopener\">this link<\/a>.<\/em><br\/><em>At the end of your order, you'll be able to request a quote, which you'll automatically receive at your e-mail address.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224468924","position":16,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224468924","name":"How do I apply for press accreditation?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>To request press accreditation, follow <a href=\"https:\/\/laval.digifactory.fr\/laval-virtual-2026\/press\/accreditation-presse\" target=\"_blank\" rel=\"noreferrer noopener\">this link<\/a>.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224436782","position":17,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224436782","name":"What are the conditions of access to the event?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>To enter the event, please have your badge ready. It's best to print it out in advance to save time at the entrance. <\/em><br><br><em>Passes are personal, so you may be asked to show proof of identity.<\/em><br><br><em>You can also buy a ticket directly on site.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224419310","position":18,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224419310","name":"I have a coupon code, how can I use it?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>Enter the promo code at checkout (just before paying for your order).<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224300105","position":19,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224300105","name":"What are the different passes for access to the event?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>A total of 3 passes are available at the ticket office. These passes grant you access to the exhibition hall during the 3 days of the exhibition.<br\/>No day passes are available. <br><br>- <strong>Full<\/strong> Pass: unlimited access to the show. Discover the exhibition, conferences, tech talks, doctoral seminars, and take part in the LV Party and LV Awards ceremony. <br><br><strong>\u2022<\/strong> Discovery Pass: Discover the exhibition. Option to add a \u2018Sessions\u2019 pass giving you access to conferences, tech talks and doctoral seminars. A second option is also available: the \u2018Social Event\u2019 pass, giving you access to evening events (LV Party + Awards Ceremony). <br><br>Student Pass: Access to the exhibition. An optional \"Sessions\" add-on is available, giving access to Conferences, Tech-Talks, and Doctoral Sessions. The Student Pass is strictly reserved for students with at least 3 years of higher education (Bachelor\u2019s level \/ 3rd-year university minimum). Proof of student status (student ID card) will be required at the entrance. <br><br>You can find all the information you need on the <a href=\"https:\/\/laval-virtual.com\/en\/ticketing\/\">ticketing<\/a> page.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224595621","position":20,"url":"https:\/\/laval-virtual.com\/en\/faq\/#faq-question-1695224595621","name":"Can a Pass be exchanged and\/or refunded?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<em>Unfortunately, refunds or exchanges of Passes are not possible.<\/em><br\/><em>The sale of badges is final after payment. <\/em><br\/><br\/><em>For further information, please consult our general terms and conditions of sale <a href=\"https:\/\/laval-virtual.com\/wp-content\/uploads\/2023\/09\/CGV-Billetterie-2024-ENG.docx-2.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/em>","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/pages\/12237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/comments?post=12237"}],"version-history":[{"count":40,"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/pages\/12237\/revisions"}],"predecessor-version":[{"id":52929,"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/pages\/12237\/revisions\/52929"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/media\/10981"}],"wp:attachment":[{"href":"https:\/\/laval-virtual.com\/en\/wp-json\/wp\/v2\/media?parent=12237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}